Privacy Policy

1. What We Collect

• Account information: your name, business name, email, and phone number.
• Call and message data: missed-call timestamps, the caller's phone number, the content of automated texts sent, and customer replies.
• Basic usage data about how you use the PipePing dashboard/app.

2. How We Use It

We use this information to operate the service (detecting missed calls, sending automated texts, routing replies to you), to provide customer support, and to improve PipePing.

3. Who We Share It With

We share data with the service providers that make PipePing work, including Twilio (SMS and call handling) and our payment processor. We do not sell your data or your customers' data to third parties.

4. Data Retention

We retain your account and message data for as long as your account is active, and for a reasonable period afterward as needed for legal or business purposes.

5. Your Rights

You can request access to or deletion of your data by contacting us at info@spearbroadband.com.

6. Security

We use reasonable technical and organizational measures to protect your information, but no system is 100% secure.

7. Children's Privacy

PipePing is intended for business use and is not directed at children under 13.

8. Changes to This Policy

We may update this policy from time to time and will post the updated version here.

9. Contact

PipePingApp
11909 NE 65th St, Ste 820982, Vancouver, WA 98682
info@spearbroadband.com